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Senior Technical Engineer – IT (CRM & Customer Engagement)

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Senior Technical Engineer – IT (CRM & Customer Engagement)
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24000009 Requisition #
Thanks for your interest in the Senior Technical Engineer – IT (CRM & Customer Engagement) position. Unfortunately this position has been closed but you can search our 10 open jobs by clicking here.

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS
 
Minimum Qualification

  • Bachelor’s Degree (or equivalent)

Education Specific Requirements

  • Information Technology, Computer Science, or related field
  • 5+ years of experience in designing, implementing, and supporting CRM systems Process 
  • Airline Experience and working in multi culture environment is preferred
  • Preferred No. of Years (with Relevant Degree) - 8

Systems, Licensing, Language or Certification Requirements

  • Proficient in CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, etc. 
  • Strong programming skills (e.g., Apex, Java, JavaScript) for customization and development

CORE COMPETENCIES

  • Customer Focus
  • Team work
  • Effective Communication
  • Personal Accountability & Commitment to achieve
  • Resilience and Flexibility (Can do attitude)

ISR Requirements
Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day to day business operations.

Warning on Recruitment Fraud

flydubai is aware of a number of e-mails, letters and SMS or Whatsapp messages in circulation                 recently, claiming to be offers of employment from flydubai.


These offers often look legitimate and may include job descriptions, salary, and benefit details.

The offers then direct recipients to provide bank account details.


Although these offers may appear genuine, they are fraudulent and should be deleted                           immediately and not responded to. flydubai does not send emails, letters or other messages                   requesting your bank account details in order to process documents. flydubai will also never

refer you to a third party to process applications or visas. Official communications from flydubai

will only come from an email address ending in @flydubai.com and job opportunities with

flydubai are advertised on flydubai’s websites.


If you receive any e-mail, letter or other message which you have not requested or are expecting               and it purports to be from flydubai, please contact us at letstalk@flydubai.com and include the                 subject line “Recruitment Fraud” to confirm the authenticity of the message.

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